Skype for business login fails1/7/2023 ![]() Join a Skype Meeting with Skype for Business Web App Method 2įor MSI-based installations, roll back to the June 2016 update (KB3115033) until a fix is made available for this issue. To do this, see the "Join with Skype for Business Web App if Skype for Business desktop is installed" section of the following Office website: To join an external company meeting that is not federated, use one of the following methods. For MSI-based installations, the Update Options item isn't displayed. To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:įor Office 2016 Click-to-Run installations, an Update Options item is displayed. Note Skype for Business 2016 MSI-based installations are not affected by this issue. If the build number is earlier than, that build is not affected. This issue is fixed for Skype for Business 2016 Click-to-Run installations, starting in Office build .2033. ![]() ![]() Update Office 2013 or Office 365 Skype for Business 2016 This issue is fixed for Lync 2013 (Skype for Business) Click-to-Run installations, starting in Office build .1002.įor more information about how to check your Office installation build and to update your Click-to-Run Office installation on demand, see the following Microsoft Support article: For more information, see the following Microsoft Knowledge Base article:Īnonymous meeting join fails in Lync 2013 (Skype for Business) Click-to-Run installations This issue is fixed for Lync 2013 (Skype for Business) MSI-based clients. Resolution Lync 2013 (Skype for Business) MSI installations This issue occurs because of a change that was made in the July 5, 2016, update (KB3115261) for Lync 2013 (Skype for Business) and in some Current Channel Click-to-Run builds of Skype for Business 2016. In this situation, the meeting join process fails and the user sees a blank conversation window. When a user joins a Skype for Business meeting of a different organization that is not federated with the user's organization, the Skype for Business client fails to perform anonymous fallback. Skype for Business 2016 Microsoft Lync 2013 More.
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